Wholesale Terms and Conditions
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1. Order Minimums
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The Minimum Order Quantity (MOQ) is 30 pieces per order.
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For discounts or promotions, specific MOQs may apply (e.g., 100+ pieces for event discounts).​
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2. Pricing and Discounts
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All prices are listed in £ and are exclusive of applicable taxes, shipping, and customs fees unless stated otherwise.
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Promotional discounts (e.g., 20% off at Pure London) are valid only during specified periods and for qualifying orders.
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Prices are subject to change without prior notice, but confirmed orders will retain agreed pricing.
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3. Payment Terms
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Orders must be paid in full prior to production unless alternative arrangements are agreed in writing.
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Accepted payment methods: [e.g., Bank Transfer, PayPal, Credit Card, etc.]
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For bulk orders of 500+ pieces, a 50% deposit is required to confirm the order, with the remaining balance due before shipment.
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4. Lead Times
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Standard lead times are 15-21 days from the date payment is received and order details are confirmed.
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Lead times may vary for custom designs, bulk orders exceeding 500 pieces, or during peak seasons.
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5. Shipping and Delivery
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Buyers are responsible for shipping costs, customs duties, and import taxes, unless otherwise agreed.
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Delivery dates are estimates and not guaranteed. We are not liable for delays caused by shipping carriers, customs, or other external factors.
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Risk of loss passes to the buyer upon shipment from our facility.
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6. Returns and Exchanges
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Due to the nature of wholesale orders, all sales are final. Returns and exchanges are not accepted unless the product is defective or damaged.
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Claims for defects or damages must be made within 7 days of receiving the order and accompanied by photographic evidence.
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7. Custom Designs
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Custom designs are available upon request and may involve additional costs and extended lead times.
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A minimum order of 100 pieces applies for custom designs.
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Once approved, custom designs cannot be altered or cancelled.
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8. Intellectual Property
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All custom designs remain the property of the buyer unless otherwise agreed. Designs created by us may not be reproduced without our consent.
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9. Order Changes and Cancellations
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Changes to orders must be requested within 48 hours of order confirmation. Additional fees may apply.
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Cancellations after production has begun are not permitted.
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10. Liability
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We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
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Our maximum liability is limited to the value of the goods purchased.
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11. Confidentiality
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Both parties agree to keep order details and proprietary information confidential.
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12. Governing Law
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These terms are governed by the laws of United Kingdom, and any disputes will be resolved in Redbridge.
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13. Agreement
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By placing a wholesale order, the buyer agrees to these terms and conditions.
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